Remote monitoring services for key active components of
the IT Infrastructure fabric.
Dataplex operate systems management to monitor and proactively advise on
clients infrastructure.
On-site visits to fix problems that cannot be resolved.
Dataplex engineers and consultants visit client sites against service
contracts to ensure problems are resolved with contracted SLA's. Problems
can be simple hardware failures or complex intermittent faults.
Uptime services that ensure patches and fixes are
correctly applied to your systems.
Dataplex provide contracted services which ensure client systems are updated
with the latest patches and fixes for hardware, operating systems and applications.
Dataplex Support services are available 24x7. Our clients are happy to
recommend the quality of service that they receive from us. During 2005
our contracted Support Services have increased by 50%. This growth is
testament to the quality of care that we deliver.
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